SHIPPING POLICY
Looking for Return & Refund information?
Visit our Returns & Refunds page →
We are pleased to offer Free Standard Ground Shipping with any purchase over $199 (before taxes). Express Shipping* is also available for $19.95 within the USA.
The estimated processing time for your order is 1 - 2 business days to process and hand off your order to a shipping partner. Once your order has been processed, we will send you a shipping confirmation email with your tracking number.
*Please note that we can ship inflatable life jackets OR recharge CO2 cylinders for inflatable life jackets via Express Shipping in the USA.
STANDARD GROUND SHIPPING
- Free shipping for orders over $199
- Shipping within continental USA > $12.95 USD
- Shipping in Alaska and Hawaii > $27.95 USD
EXPRESS SHIPPING
- Shipping within continental USA > $25.95 USD
- Shipping in Alaska and Hawaii > $38.95 USD
What destinations can Mustang Survival ship to?
Orders placed on our USA site can be shipped within the United States, including Alaska and Hawaii. Please note that delivery to certain remote locations in Alaska and Hawaii may be unavailable or subject to additional shipping restrictions. We currently do not ship to Puerto Rico, and international shipping is not available at this time.
Can I ship to a PO Box?
Unfortunately at this time we do not ship to PO Boxes.
What is the estimated shipping time?
The estimated shipping times are 3-7 business days for standard ground service, and 1-2 business days for express service. We strive to ship all orders the same day they are placed, but occasionally it may take up to three days due to unforeseen circumstances. Please note this timeline may vary with the final destination, and we are not responsible for shipping times later than this estimate.
Can I change my shipping address after my order has been placed?
We like to fulfil orders immediately to get to you faster, so unfortunately shipping address cannot be changed after an order has been placed.
Please contact our customer service team through our online form or call us at 1.800.526.0532 for any other questions.